If you will excel at your workplace, emotional intelligence (EI) has become not just a nice-to-have skill but a need-to-have skill.
The increasing use of teams is one of the reasons why EI is now a critical skill. There is literally nothing you can achieve single-handedly. You have to work with one or more persons, collaborate and manage the opinions and perspectives of other people. As a leader, you must be able to sense and understand the viewpoints of everyone around the table in arriving at a decision, and this is one of the fulcra on which EI rests.
Also, globalization has reached its peak in the digital revolution, and so in most work environments, there are deep-seated ethnic, cultural, religious and social differences amongst staff members that influence the way people work. A technically savvy worker who is clueless about this and begins to run roughshod over his peers, may soon lose his job.
Emotional intelligence makes you understand that no matter how smart you are, other people are smart too; other people have things they can bring to the table, and you must be willing to connect with them in the accomplishment of your goal.
Lastly, it is a tough world. The pandemic forever altered the narrative in the lives of many. As a team member or leader, being emotionally intelligent teaches you to be empathetic to the plights and pains of your colleagues and staff, and ensures policies and practices that are drawn are not overly stringent, otherwise, you may begin to lose some of your best talents.
This week, endeavour to be emotionally intelligent.